EAS-104/EAS-204 : PROFESSIONAL COMMUNICATION
Unit -1 Basics of Technical Communication
Technical Communication: features; Distinction between General and Technical communication; Language as a
tool of communication; Levels of communication: Interpersonal, Organizational, Mass communication; The
flow of Communication: Downward, Upward, Lateral or Horizontal (Peer group); Importance of technical
communication;
Barriers to Communication.
5
Unit - II Constituents of Technical Written Communication
Words and Phrases: Word formation. Synonyms and Antonyms; Homophones; Select vocabulary of about 500-
1000 New words; Requisites of Sentence Construction: Paragraph Development: Techniques and Methods -
Inductive, Deductive, Spatial, Linear, Chronological etc; The Art of Condensation- various steps.
Unit - III Forms of Technical Communication
Business Letters: Sales and Credit letters; Letter of Enquiry; Letter of Quotation, Order,
Claim and Adjustment Letters; Job application and Resumes.
Official Letters: D.O. Letters; Govt. Letters, Letters to Authorities etc.
Reports: Types; Significance; Structure, Style & Writing of Reports.
Technical Proposal; Parts; Types; Writing of Proposal; Significance.
Technical Paper, Project. Dissertation and Thesis Writing: Features, Methods & Writing.
Unit - IV Presentation Strategies
Defining Purpose; Audience & Locale; Organizing Contents; Preparing Outline; Audio-visual Aids; Nuances of
Delivery; Body Language; Space; Setting Nuances of Voice Dynamics; Time- Dimension.
Unit - V Value- Based Text Readings
Following essays form the suggested text book with emphasis on Mechanics of writing,
The Aims of Science and the Humanities by M.E. Prior
The Language of Literature and Science by A.Huxley
Man and Nature by J.Bronowski
The Mother of the Sciences by A.J.Bahm
Science and Survival by Barry Commoner
Humanistic and Scientific Approaches to Human Activity by Moody E. Prior
The Effect of Scientific Temper on Man by Bertrand Russell.
Text Book
Improve Your Writing ed. V.N. Arora and Laxmi Chandra, Oxford Univ. Press, New Delhi
Technical Communication – Principles and Practices by Meenakshi Raman & Sangeeta Sharma, Oxford
Univ. Press 2007, New Delhi.
Reference Books
Effective Technical Communication by Barun K. Mitra, Oxford Univ. Press, 2006, New Delhi
Business Correspondence and Report Writing by Prof. R.C. Sharma & Krishna Mohan, Tata McGraw
Hill & Co. Ltd., New Delhi.
How to Build Better Vocabulary by M.Rosen Blum, Bloomsbury Pub. London.
Word Power Made Easy by Norman Lewis, W.R.Goyal Pub. & Distributors; Delhi.
Developing Communication Skills by Krishna Mohan, Meera Banerji- Macmillan India Ltd. Delhi.
Manual of Practical Communication by L.U.B. Pandey & R.P. Singh; A.I.T.B.S. Publications India Ltd.;
Krishan Nagar, Delhi.
